Since the UK is no longer part of the EU any orders placed outside of the UK including Southern Ireland will be responsible for any Import Duty imposed by that country. By Royale is not responsible for these Duty charges.
Please note that our warehouse operates an automated system. As such we are not able to edit or cancel orders once they have been placed. If you wish to make any changes to your order please email us as soon as possible and we will do our best to accommodate where we can.
Free shipping within the UK with Tracked Couriers
Please note (1) Tracked and Signed services to Northern Ireland and Highlands and Islands may take up to one day longer
Please note (2) Items will not dispatch on UK Weekends nor UK Bank Holidays
Please note (3) Should you re-route, re-direct your package without notifying by Royale at support@by-royale.com of this procedure, should the package go missing, lost or damaged in transit as a result of re-direction, by Royale will not be responsible for the expenses incurred as a result of this.
Please note (4) Should you not be available to take delivery of your order, you are required to contact by Royale at support@by-royale.com to confirm this or notify the Courier before your package is returned or lost. By Royale will not be responsible for a missing parcel if they were not notified of this. If the item is requested to be returned, it is your responsibility to request re-delivery and the shipping costs will be at the expense of yourself
Free shipping from the UK to most parts of Europe with Tracked Couriers
Please note (1) Items will not dispatch on UK Weekends nor UK Bank Holidays
Please note (2) For orders outside the UK, you will be solely responsible for any Import Duty, Customs Charges or Taxes imposed by your country. Customs policies vary widely from country to country and we cannot predict what these might be, so you should contact your local Customs Office to find out more
Please note (3) If and when customs clearance procedures are required, it can cause delays beyond our original delivery estimates
Please note (4) Should you not be available to take delivery of your order, you are required to contact by Royale at support@by-royale.com to confirm this or notify the Courier before your package is returned or lost. By Royale will not be responsible for a missing parcel if they were not notified of this. If the item is requested to be returned, it is your responsibility to request re-delivery and the shipping costs will be at the expense of yourself
Please note (5) Should you re-route/re-direct your package without notifying by Royale at support@by-royale.com of this procedure, should the package go missing, lost or damaged in transit as a result of re-direction, by Royale will not be responsible for any expenses incurred as a result of this.
Free shipping from the UK with Tracked Couriers
Please note (1) Items will not dispatch on UK Weekends nor UK Bank Holidays
Please note (2) For orders outside the UK you will be responsible for any Customs Charges, Duties or Taxes imposed by your country, however there are no Import or Duty Charges for the USA for orders less than approximately $800 (ET 86). Customs policies vary widely from country to country and we cannot predict what these might be, so you should contact your local Customs Office to find out more.
Please note (3) If and when customs clearance procedures are required, it can cause delays beyond our original estimates
Please note (4) Should you not be available to take delivery of your order, you are required to contact by Royale at support@by-royale.com to confirm this or notify the Courier before your package is returned or lost. By Royale will not be responsible for a missing parcel if they were not notified of this. If the item is requested to be returned, it is your responsibility to request re-delivery and the shipping costs will be at the expense of yourself
Please note (5) Should you re-route/re-direct your package without notifying by Royale at support@by-royale.com of this procedure, should the package go missing, lost or damaged as a result of re-direction, by Royale will not be responsible for any expenses incurred as a result of this.
Shipping with Tracked Couriers
Please note (1) Items will not dispatch on UK Weekends nor UK Bank Holidays
Please note (2) For orders outside the UK, you will be solely responsible for any Import Duty, Customs Charges or Taxes imposed by your country. Customs policies vary widely from country to country and we cannot predict what these might be, so you should contact your local Customs Office to find out more
Please note (3) If and when customs clearance procedures are required, it can cause delays beyond our original delivery estimates
Please note (4) Should you not be available to take delivery of your order, you are required to contact by Royale at support@by-royale.com to confirm this or notify the Courier before your package is returned or lost. By Royale will not be responsible for a missing parcel if they were not notified of this. If the item is requested to be returned, it is your responsibility to request re-delivery and the shipping costs will be at the expense of yourself
Please note (5) Should you re-route/re-direct your package without notifying by Royale at support@by-royale.com of this procedure, should the package go missing, lost or damaged as a result of re-direction, by Royale will not be responsible for any expenses incurred as a result of this.
